Have you guys ever heard of Lands End Canvas? I'm probably the only one who hadn't, up until recently. It's another line of Lands End that has a little younger and more casual approach, yet still carries those classic looks that will never go out of style. You guys should totally check it out. I scored some awesome black pants that I kind of want to wear every day and a fun swim suit for uber cheap a while back.
When I got my package that I was so eagerly awaiting, I also received a separate letter, hand-addressed to me! Oh, how I love getting mail that isn't another credit card offer. When I opened the envelope, however, I was a little surprised to read that it was from the Lands End Canvas customer service department and not some friend from years past. After close inspection, I determined that Nick at Lands End really wrote me a hand-written "Thank You" note for shopping with them. What?!? That kind of stuff happens?
Now that's what I call customer service.
Call me a sucker, but I will for sure be buying from them again.
3 comments:
I guess I know what I am doing for the next hour...
WOW! that really is awesome! not just some generic printed thank you note. i haven't heard of it either...i'll have to check it out!
Wow! I didn't know about that! My parents have been shopping from Lands End for years! How have I missed the younger, hipper version? Brilliant!
Also, in honor of a recent post, I really do appreciate that they sent you a hand-written, real life thank-you note!
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